Accessibility

at the Natural History Museum

Here you will find information on accessibility at the Natural History Museum at a glance.

Image Credits

Admission and opening hours

Natural History Museum

Centre of Natural History

House of Biodiversity

The public barrier-free car park in Kalchberggasse can be used for parking.

The ground-level and barrier-free entrance to the Joanneum Quarter is to the left of the restaurant on the western side of the square. From there, an automatic door leads to the lift. The door is particularly suitable for wheelchair users or people with prams.

The lift takes you to the basement. There you will find the visitor centre with the ticket office and the starting point for tours.

Barrier-free WCs are also available in the Visitor Centre. There is an induction system for deaf people.

The CoSA - Centre of Science Activities is located on the first floor of the Natural History Museum, while the permanent exhibition and special exhibitions of the museum can be seen on the second floor - alone or as part of a guided tour or workshop.

Special guided tours are available for blind people on request; selected objects can also be touched with gloves.

For people who often need a seat, easily portable chairs are available. These can be placed anywhere.

The restaurant offers disabled access on the courtyard side (!). The square side has a step up into the building. A disabled access toilet is also available.

General Information

Please note:

Information on our website is intended to make it easier to plan a visit to the museum.

Assistance dogs

Renting wheelchairs

Educational mediation and groups

100 % accessibility based on the following criteria

Detailed information

Results of the inspection by CEDOS

It should be possible for all people to visit our site.

Legend

Detailed information in general

Outdoor area and parking spaces

Orientation & Information

Is there information about the key data in Braille? (e.g. folder) [Ex] No

Is there written information (e.g., folder) regarding accessible services? [Ex] No

Is there tactile signage or signage in Braille? [No] No

Are (accessible) facilities marked with symbols (e.g., parking, step-free access, elevators, restrooms, wheelchair spaces, cash registers, inductive listening devices, etc.)? [No] Yes

Is there a visual guidance system/color guidance system (ÖNORM B 1600: selected colors remain the same within the orientation system, red-green contrasts are avoided)? [No]

Is the signage designed with high contrast? (good: black/white, yellow; blue/white, yellow; white/red, green; yellow/red; prefer light on dark) (ÖNORM B 1600: at least 30 % of black and white contrast) [No] Yes

Is the size of the signage adapted to the reading distance? (ÖNorm B 1610: Reading distance to font size = 1 m : 50 mm, 5 m : 150 mm, 10 m : 290 mm, 30 m : 1000 mm, 50 m : 1450 mm) [No] Yes

Is the signage clearly visible? (ÖNorm B 1600: for local orientation signs, room and object lettering at a height of approx. 70 to 160 cm or over 200 cm for orientation signs) [Ex] Yes

If there are very long or unclear paths: Are orientation cues also repeated between decision points? [No] Yes

Is there signage throughout, or is it easy to find your way without it? [Ex] Yes

Is there a tactile guidance system that leads to the important central points (e.g., info desk, reception, porter, etc.)? [No] No

Are there tactile plans of the facility? [Ex] No

Are there plans/maps of the facility? (e.g., orientation or escape map) [Ex] Yes

Are there highly visible signs to help people find the facility? [Ex] Yes

Entrance and doors

Entrance

Is the entrance covered? [Ex] Yes

Is the entrance free of obstacles (scoreboards, flower troughs, etc.) or is there at least 90 cm of space to the right or left of it? [No] Yes

Are there max. 2 steps at the entrance or is there an alternative access via a ramp, lift or stair lift? [Ex] Yes

Is the entrance completely level or is there an alternative access via a ramp, lift or stair lift? [No] Yes

Is the entrance for people with disabilities a main entrance (not a back entrance)? Yes

Main entrance door, barrier-free (passage Joanneumsviertel/Lesliehof, ground floor).

Is there a distance of at least 30 cm on the side of the door handle (measured laterally from the bunk light to the nearest wall at right angles)? (ÖNORM B 1600: 50cm) [Ex] Yes

Are the door handles at a height of 85 to 110 cm? [Ex] Yes

Are the door stops max. 3 cm high for exterior doors and max. 2 cm high for interior doors? [No] Yes

Is the door width at least 90 cm (max. 100 cm for swing doors)? (ÖNorm B 1600: min. 90 cm for entrance doors and doors of higher order, 80 cm for doors of lower order) [Ex] Yes

Is the door width at least 80 cm? [No] Yes

Is there an approach area of at least 150 x 150 cm on both sides of the door (ÖNORM B 1600: swing door: closing side (like sliding door) at least 120 cm deep, 150 cm wide, opening side at least 200 cm deep, 150 cm wide)? [Ex] Yes

Is there an approach area of at least 120 x 120 cm on both sides of the door ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, opening side min. 200 cm depth, 150 cm width)? [Ex] Yes

Are swinging doors (no swinging through) avoided? [Ex] Yes

Is it a standard door (swing door)? Yes

If it is an automatic swing door: Is the swing area tactilely marked on the floor? (ÖNorm B 1600: swivel range of the door plus 40 cm - over the entire door width) [Ex] No

If it is an automatic swing door: Is the swivel range visually marked on the floor? (ÖNorm B 1600: swivel range of the door plus 40 cm - over the entire door width) [Ex] No

If it is an automated door: Does it open prematurely and close with a time delay? [No] Yes

If there is a door opening button: Is this located at a height of 85 cm (Ex: max. 120 cm), at least 50 cm outside the opening area of the door leaves (not in the area of wall niches or steps)? [No] Yes

Is a two-sided threshold avoided for the door swing? [Ex] Yes

Is the max. force required to open the door max. 25 Newton (corresponds to approx. 2.5 kg)? [No] Yes

Doors in the museum - supported doors

Is it a standard door (swing door)? Yes

Are swinging doors (no swing through) avoided? [Ex] Yes

Is there an approach area of at least 120 x 120 cm on both sides of the door ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, rising side min. 200 cm depth, 150 cm width)? [Ex] Yes

Is there an approach area of at least 150 x 150 cm on both sides of the door (ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, approach side min. 200 cm depth, 150 cm width)? [Ex] Yes

Is the door width at least 80 cm? [No] Yes

Is the door width at least 90 cm (max. 100 cm for swing doors)? (ÖNorm B 1600: min. 90 cm for entrance doors and doors of higher order, 80 cm for doors of lower order) [Ex] Yes

Are the door stops max. 3 cm high for exterior doors and max. 2 cm high for interior doors? [No] Yes

Are turn handles and recessed handles (e.g. shell handles) avoided? [No] Yes

Are door handles located at a height of 85 to 110 cm? [Ex] Yes

Is there a distance of at least 30 cm on the side of the door handle (measured laterally from the bunk light to the nearest wall at right angles)? (ÖNORM B 1600: 50 cm) [Ex] Yes

Is a two-sided threshold avoided for the door swing? [Ex] Yes

Is the max. force required to open the door max. 25 Newton (corresponds to approx. 2.5 kg)? [No] Yes

If it is an automatic swing door: Is the swing area visually marked on the floor? (ÖNorm B 1600: swivel range of the door plus 40 cm - over the entire door width) [Ex] No

If it is an automatic swing door: Is the swing area tactilely marked on the floor? (ÖNorm B 1600: swivel range of the door plus 40 cm - over the entire door width) [Ex] No

Are self-closing devices avoided (exceptions for safety reasons, e.g. fire protection)? [No] Yes

Foyer and box office

Dressing Room

Barrier-free toilet

Accessible WC

If there is an emergency bell: Can it be reached from the WC while seated (approximately at a height of 70 to 100 cm) and from the floor at a maximum height of 35 cm above the floor? [No] Yes

Is there an emergency bell in the WC? (Details of the emergency call: Where does it lead to? Who can provide assistance? How can the emergency call be acknowledged?) [No] Yes

Is the operating level of equipment at a height of 80 to 110 cm? [No] Yes

If there is a mirror: Is it adjustable or does it reach to the edge of the washbasin (ÖNORM B 1600: lower edge min. 95 cm)? [Ex] Yes

Is the siphon at the washbasin made of plastic or protected with porcelain? (ÖNORM B 1600: flush-mounted or flat surface-mounted siphon) [Ex] Yes

Is the free height under the washbasin at least 70 cm? [No] Yes

Is the central axis of the washbasin at least 50 cm from the adjacent wall surface? [No] Yes

Is there a movement area of 150 cm x 150 cm in front of the washbasin (under-running of the washbasin to a maximum depth of 20 cm can be included)? [No] No

Is there a movement area of 120 cm x 120 cm in front of the washbasin (the ability to drive under the washbasin to a maximum depth of 20 cm can be included)? (ÖNorm B 1600: min. 150 x 150 cm) [Ex] Yes

Is the washbasin mounted at a height of 80 to 85 cm (top edge)? [No] Yes

Is there a washbasin in the WC room? [Ex] Yes

Is the toilet paper accessible from the WC while seated? [Ex] Yes

If there are grab bars: Is at least the grab bar on the approach side hinged? [No] Yes

If there are horizontal grab bars: Are these mounted at a height of 75-85 cm? (ÖNorm B 1600: single-row 75 cm, double-row max. 85 cm) [Ex] Yes

If there is a horizontal grab rail mounted on both sides of the WC seat: Is the distance between 65 cm and 70 cm? [No] Yes

Is there 90 cm space at least on one side of the WC? [No] Yes

Are there horizontal grab rails on both sides? [No] Yes

Is there at least 80 cm space on one side of the WC? (ÖNorm B 1600: at least 90 cm) [Ex] Yes

Is the WC accessible from the right? Yes

Is the WC 46-48 cm high or is there a booster seat (measured at the top edge)? [No] Yes

Is the WC flush at a height of 80-110 cm? [No] Yes

Is there a movement area of 150 cm x 150 cm in front of the WC (under-running of the washbasin to a maximum depth of 20 cm can be included)? [No] Yes

Does the WC open to the outside? [No] Yes

Is there a movement area of 120 cm x 120 cm in front of the WC (the washbasin can be lowered to a maximum depth of 20 cm)? (ÖNorm B 1600: min. 150 x 150 cm) [Ex] Yes

Can the WC be unlocked from the outside in an emergency? [No] Yes

Is there at least one barrier-free, generally accessible WC on each floor? [No] Yes

Is there a WC for the disabled? Yes

Is there a disabled WC that is accessible for ladies and for men (note whether integrated or stand-alone)? [No] Yes

Is there at least one accessible WC for general use? [Ex] Yes

Door to the barrier-free WC

Is it a standard door (swing door)? Yes

Are swing doors (no swing-through) avoided? [Ex] Yes

Is there an approach area of at least 120 x 120 cm on both sides of the door ÖNORM B 1600: swing door: closing side (like sliding door) at least 120 cm deep, 150 cm wide, rising side at least 200 cm deep, 150 cm wide)? [Ex] Yes

Is there an approach area of at least 150 x 150 cm on both sides of the door (ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, approach side min. 200 cm depth, 150 cm width)? [Ex] No

Is the door width at least 80 cm? [No] Yes

Is the door width at least 90 cm (max. 100 cm for swing doors)? (ÖNorm B 1600: min. 90 cm for entrance doors and doors of higher order, 80 cm for doors of lower order) [Ex] Yes

Are the door stops max. 3 cm high for exterior doors and max. 2 cm high for interior doors? [No] Yes

Are turn handles and recessed handles (e.g. shell handles) avoided? [No] Yes

Are door handles located at a height of 85 to 110 cm? [Ex] Yes

Is there a distance of at least 30 cm on the side of the door handle (measured laterally from the bunk light to the nearest wall at right angles)? (ÖNORM B 1600: 50cm) [Ex] No

Is a two-sided threshold avoided at the door stop? [Ex] Yes

Is the max. force required to open the door max. 25 Newton (corresponds to approx. 2.5 kg)? [No] Yes

Are self-closing devices avoided (exceptions for safety reasons, e.g. fire protection)? [No] Yes

Ways and orientation in the exhibitions

Accessible WC

If there is an emergency bell: Can it be reached from the WC while seated (approximately at a height of 70 to 100 cm) and from the floor at a maximum height of 35 cm above the floor? [No] Yes

Is there an emergency bell in the WC? (Details of the emergency call: Where does it lead to? Who can provide assistance? How can the emergency call be acknowledged?) [No] Yes

Is the operating level of equipment at a height of 80 to 110 cm? [No] Yes

If there is a mirror: Is it adjustable or does it reach to the edge of the washbasin (ÖNORM B 1600: lower edge min. 95 cm)? [Ex] Yes

Is the siphon at the washbasin made of plastic or protected with porcelain? (ÖNORM B 1600: flush-mounted or flat surface-mounted siphon) [Ex] Yes

Is the free height under the sink at least 70 cm? [No] Yes

Is the centerline of the sink to the adjacent wall surface at least 50 cm? [No] Yes

Is there a movement area of 150 cm x 150 cm in front of the washbasin (under-running of the washbasin to a maximum depth of 20 cm can be included)? [No] No

Is there a movement area of 120 cm x 120 cm in front of the washbasin (the washbasin can be lowered to a maximum depth of 20 cm)? (ÖNorm B 1600: min. 150 x 150 cm) [Ex] Yes

Is the washbasin mounted at a height of 80 to 85 cm (top edge)? [No] Yes

Is there a washbasin in the WC room? [Ex] Yes

Is the toilet paper accessible from the toilet while seated? [Ex] Yes

If there are grab bars: Is at least the grab bar on the approach side hinged? [No] Yes

If there are horizontal grab bars: Are these mounted at a height of 75-85 cm? (ÖNorm B 1600: single-row 75 cm, double-row max. 85 cm) [Ex] Yes

If there is a horizontal grab rail mounted on both sides of the WC seat: Is the distance between 65 cm and 70 cm? [No] Yes

Is there 90 cm space at least on one side of the WC? [No] Yes

Are there horizontal grab rails on both sides? [No] Yes

Is there at least 80 cm space on one side of the WC? (ÖNorm B 1600: at least 90 cm) [Ex] Yes

Is the WC accessible from the right? Yes

Is the WC 46-48 cm high or is there a booster seat (measured at the top edge)? [No] Yes

Is the WC flush at a height of 80-110 cm? [No] Yes

Is there a movement area of 150 cm x 150 cm in front of the WC (under-running of the washbasin to a maximum depth of 20 cm can be included)? [No] Yes

Does the WC open to the outside? [No] Yes

Is there a movement area of 120 cm x 120 cm in front of the WC (the washbasin can be lowered to a maximum depth of 20 cm)? (ÖNorm B 1600: min. 150 x 150 cm) [Ex] Yes

Can the WC be unlocked from the outside in an emergency? [No] Yes

Is there at least one barrier-free, generally accessible WC on each floor? [No] Yes

Is it a disabled toilet? Yes

Is there a handicapped restroom that is accessible to both men and women (note whether integrated or stand-alone)? [No] Yes

Is there at least one accessible WC for general use? [Ex] Yes

Door to accessible WC

Is it a standard door (swing door)? Yes

Are swinging doors (no swing-through) avoided? [Ex] Yes

Is there an approach area of at least 120 x 120 cm on both sides of the door ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, opening side min. 200 cm depth, 150 cm width)? [Ex] Yes

Is there an approach area of at least 150 x 150 cm on both sides of the door (ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, approach side min. 200 cm depth, 150 cm width)? [Ex] No

Is the door width at least 80 cm? [No] Yes

Is the door width at least 90 cm (max. 100 cm for swing doors)? (ÖNorm B 1600: min. 90 cm for entrance doors and doors of higher order, 80 cm for doors of lower order) [Ex] Yes

Are the door stops max. 3 cm high for exterior doors and max. 2 cm high for interior doors? [No] Yes

Are turn handles and recessed handles (e.g. shell handles) avoided? [No] Yes

Are door handles located at a height of 85 to 110 cm? [Ex] Yes

Is there a distance of at least 30 cm on the side of the door handle (measured laterally from the bunk light to the nearest wall at right angles)? (ÖNORM B 1600: 50cm) [Ex] No

Is a two-sided threshold avoided at the door stop? [Ex] Yes

Is the max. force required to open the door max. 25 Newton (corresponds to approx. 2.5 kg)? [No] Yes

Are self-closing devices avoided (exceptions for safety reasons, e.g. fire protection)? [No] Yes

Elevator and steps

Accessible WC

If there is an emergency bell: Can it be reached from the WC while seated (approximately at a height of 70 to 100 cm) and from the floor at a maximum height of 35 cm above the floor? [No] Yes

Is there an emergency bell in the WC? (Details of the emergency call: Where does it lead to? Who can provide assistance? How can the emergency call be acknowledged?) [No] Yes

Is the operating level of equipment at a height of 80 to 110 cm? [No] Yes

If there is a mirror: Is it adjustable or does it reach to the edge of the washbasin (ÖNORM B 1600: lower edge min. 95 cm)? [Ex] Yes

Is the siphon at the washbasin made of plastic or protected with porcelain? (ÖNORM B 1600: flush-mounted or flat surface-mounted siphon) [Ex] Yes

Is the free height under the washbasin at least 70 cm? [No] Yes

Is the central axis of the washbasin at least 50 cm from the adjacent wall surface? [No] Yes

Is there a movement area of 150 cm x 150 cm in front of the washbasin (under-running of the washbasin to a maximum depth of 20 cm can be included)? [No] No

Is there a movement area of 120 cm x 120 cm in front of the washbasin (the ability to drive under the washbasin to a maximum depth of 20 cm can be included)? (ÖNorm B 1600: min. 150 x 150 cm) [Ex] Yes

Is the washbasin mounted at a height of 80 to 85 cm (top edge)? [No] Yes

Is there a washbasin in the WC room? [Ex] Yes

Is the toilet paper accessible from the WC while seated? [Ex] Yes

If there are grab bars: Is at least the grab bar on the approach side hinged? [No] Yes

If there are horizontal grab bars: Are these mounted at a height of 75-85 cm? (ÖNorm B 1600: single-row 75 cm, double-row max. 85 cm) [Ex] Yes

If there is a horizontal grab rail mounted on both sides of the WC seat: Is the distance between 65 cm and 70 cm? [No] Yes

Is there 90 cm space at least on one side of the WC? [No] Yes

Are there horizontal grab rails on both sides? [No] Yes

Is there at least 80 cm space on one side of the WC? (ÖNorm B 1600: at least 90 cm) [Ex] Yes

Is the WC accessible from the right? Yes

Is the WC 46-48 cm high or is there a booster seat (measured at the top edge)? [No] Yes

Is the WC flush at a height of 80-110 cm? [No] Yes

Is there a movement area of 150 cm x 150 cm in front of the WC (under-running of the washbasin to a maximum depth of 20 cm can be included)? [No] Yes

Does the WC open to the outside? [No] Yes

Is there a movement area of 120 cm x 120 cm in front of the WC (the washbasin can be lowered to a maximum depth of 20 cm)? (ÖNorm B 1600: min. 150 x 150 cm) [Ex] Yes

Can the WC be unlocked from the outside in an emergency? [No] Yes

Is there at least one barrier-free, generally accessible WC on each floor? [No] Yes

Is there a WC for the disabled? Yes

Is there a disabled WC that is accessible for ladies and for men (note whether integrated or stand-alone)? [No] Yes

Is there at least one accessible WC for general use? [Ex] Yes

Door to the barrier-free WC

Is it a standard door (swing door)? Yes

Are swing doors (no swing-through) avoided? [Ex] Yes

Is there an approach area of at least 120 x 120 cm on both sides of the door ÖNORM B 1600: swing door: closing side (like sliding door) at least 120 cm deep, 150 cm wide, rising side at least 200 cm deep, 150 cm wide)? [Ex] Yes

Is there an approach area of at least 150 x 150 cm on both sides of the door (ÖNORM B 1600: swing door: closing side (like sliding door) min. 120 cm depth, 150 cm width, approach side min. 200 cm depth, 150 cm width)? [Ex] No

Is the door width at least 80 cm? [No] Yes

Is the door width at least 90 cm (max. 100 cm for swing doors)? (ÖNorm B 1600: min. 90 cm for entrance doors and doors of higher order, 80 cm for doors of lower order) [Ex] Yes

Are the door stops max. 3 cm high for exterior doors and max. 2 cm high for interior doors? [No] Yes

Are turn handles and recessed handles (e.g. shell handles) avoided? [No] Yes

Are door handles located at a height of 85 to 110 cm? [Ex] Yes

Is there a distance of at least 30 cm on the side of the door handle (measured laterally from the bunk light to the nearest wall at right angles)? (ÖNORM B 1600: 50cm) [Ex] No

Is a two-sided threshold avoided for the door swing? [Ex] Yes

Is the max. force required to open the door max. 25 Newton (corresponds to approx. 2.5 kg)? [No] Yes

Are self-closing devices avoided (exceptions for safety reasons, e.g. fire protection)? [No] Yes

Contact for accessibility inquiries

Eva Ofner

+43-664/8017-9223 eva.ofner@museum-joanneum.at

Accessibility at the Universalmuseum Joanneum

Graz

Styria